Refund Policy
We want you to be satisfied with your purchase of instrumentals at www.dshufflebeats.com. However, please note the following refund policy:
Sole Case for Refund
A refund will only be granted when the customer has inadvertently purchased the same instrumental twice and wishes to receive a refund for one of them.
No Refunds Will Be Granted
For changes of mind or subjective dissatisfaction with the instrumental.
For failure to read the instrumental description or understand the license terms.
For receiving an incorrect beat (instead, the correct files will be sent at no additional cost).
For a defective or unusable beat (instead, the correct files will be resent or technical support will be provided at no additional cost).
For any other reason not mentioned above.
Refund Process
To request a refund for a duplicate purchase, you must contact us within 30 days of the purchase date, providing detailed transaction information and evidence of the duplicate purchase.
We may request additional information or evidence to validate your request.
Refunds will be granted at our discretion, based on verification of the situation.
Refund Method
Approved refunds will be processed using the same payment method used for the original purchase.
Refunds are typically processed within 30 business days from the date of approval.
Non-Refundable Items
Custom instrumentals or those produced to your specifications are non-refundable once the production process has begun.
Purchases of exclusive rights are non-refundable once the license agreement has been signed.
Termination of Limited License
If a refund is issued for a duplicate purchase, your license to use the refunded instrumental will be terminated, and you must cease all use of the refunded instrumental in your projects.
Contact Us
If you have any questions about our refund policy or would like to request a refund, please contact us at: contact@dshufflebeats.com.